Strategy, framing & guidance in selecting solutions

Development & integration

User experience & design

Operational management & evolutionary maintenance

The Washington D.C. platform

B2B Marketplace

The challenge

The mission of the government agency Department of Consumer and Regulatory Affairs (DCRA) is to protect the health, safety, economic interests and quality of life of residents, businesses and visitors to the District of Columbia.


The shortage of government agents means long waiting times for building permit applications.

The marketplace developed by Cocolabs helps to streamline the issuance of licenses and permits, as well as inspections. Building, housing and safety codes were taken into account in the design.  


The solution

On behalf of the DCRA, Cocolabs has launched a platform for the city of Washington aimed at making it easier to book appointments with agents. The platform connects private players with government agents.

To achieve this, the platform uses the following functionalities:

– Synchronization of inspectors’ schedules

– Scheduling of appointments 

– Setting of vendor services and prices by the administrator

– Permit number management

– Offline payment flow



They trust us

We support over 150 customers in their platform projects

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